About

Hi, I’m Sanaa.

My journey into hair care began with my own personal experience. After getting married and becoming a mother, I experienced severe hair loss. Moving to London introduced a completely different climate, which had a further impact on the health of my hair. During the COVID pandemic, I decided to turn this challenge into an opportunity to learn, grow, and create something meaningful.

In 2020, I began studying herbal hair care and the powerful benefits of natural ingredients. What started as a search for a solution quickly became a lifelong passion. To deepen my expertise, I earned my Level 3 Hairdressing qualification and completed an apprenticeship with TONI&GUY, where I refined my skills and gained invaluable industry experience.

Today, I combine professional hairdressing knowledge with carefully selected botanical ingredients to create luxurious, results-driven hair care. Every product is thoughtfully formulated to nourish the scalp, strengthen the hair, and promote long-lasting, healthy results.

Nothing brings me greater joy than seeing the transformation in my clients’ hair and confidence. Hearing someone say, “Sanaa, your products have completely transformed my hair,” reminds me why I started this journey. My mission is simple: to help every client experience healthy, beautiful hair through luxurious care they can truly trust.

 

Frequently Asked Questions

1. Are there any allergens I should be aware of?

We take allergen safety seriously. While we do not use the top 14 major allergens as active ingredients, we always recommend checking the full ingredient list on each product page. If you have a specific allergy, please contact us directly and we will be happy to advise.

2. Do you produce your products in an allergen-free environment?

Yes. All of our products are created in a dedicated, carefully controlled environment that is kept free from common allergens to minimise any risk of cross-contamination.

3. What is the shelf life of your products?

Our products have a shelf life of 9 months from the date of production. We recommend storing them in a cool, dry place away from direct sunlight to maintain freshness.

4. Do you make your products in small batches? What is the batch size?

Yes, we produce everything in small, artisanal batches to ensure quality and consistency. Each batch is carefully measured and crafted to maintain the highest standards.

5. How long does it take to make one batch?

From start to finish, each batch takes approximately one week to produce. This allows time for proper blending, settling, and quality checks before the product is ready for you.

6. Are all your ingredients sourced from the UK?

Yes. We are proud to source 100% of our ingredients from trusted suppliers here in the UK, supporting local businesses and ensuring full traceability.

7. What sizes do your products come in?

Our oil is available in a 50ml size, and our serum comes in a 30ml bottle – both designed for optimal use and freshness.

8. How much does delivery cost and who do you use?

We charge £3.99 per order for delivery., Express Delivery options available at checkout, All orders are shipped via a courier service e.g. DPD/Royal Mail/Yodel to ensure reliable and tracked service.

9. How can I contact you if I have more questions?

Simply Contact us or chat with us (right hand bottom corner)

 

Merlin & Serum

Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations.

5anaa's Haircare